l’excellence sportive

Wash hands frequently

Respect 2 meters

Follow the signs

Bring your towel and bottle of water

Wash the equipment before and after each use

Before the start of your class, appointment or workout, you must wash your hands.

You must respect the distance of 2 meters at all times.

In order to make your training session enjoyable, we ask you to always respect the rules put in place by the center.

The towel is mandatory during your training session and your
group fitness class. If you forget your towel or bottle, you can purchase one at the front desk.

To limit the risk of contamination, it is mandatory to wash the equipment before and after each use.

l’excellence sportive
l’excellence sportive

 

MANAGING YOUR ACCOUNT 

I don’t know if I have an online account at Centre Multisports

To find out if you have access to your online account, you can contact Centre Multisports’ front desk and we will give you the login information.

 

Are you new user?


You can create your account by clicking on login/registration at the top of our website.

I don’t know my password

If you forgot your password, click on “create a new password” and enter your email address. You will receive an email to change your password.

Do you have a mobile app? 

Yes! You can download it on IOS (Apple) and Android (Google) by searching Centre Multisports.

 

HOW TO PLAN YOUR RETURN TO CENTRE MULTISPORTS

  • WARNING Do not come to the Center if you have symptoms related to COVID-19, such as fever, dry cough, unusual tiredness, difficulty breathing or any other symptom.
  • Book your training session in Gym Fit, Gym Perfo, on the athletics track, on tennis and badminton courts and for group fitness classes. To do this, visit our website or download our mobile app.
  • We ask you to come to Centre Multisports already dressed in sports attire, in order to limit the use of our changing rooms.
  • Access to changing rooms and showers is limited.
  • Please bring your towel and bottle of water. The towel is mandatory during your training session and your group fitness class. If you forget your towel or bottle, you can purchase one at the front desk.
  • For all yogis, you must bring your own yoga mat and accessories (blocks and straps) to participate in a class.

WHAT TO EXPECT WHEN YOU ARRIVE

  • All visitors to Centre Multisports must use the main entrance.
  • A staff member will welcome you and confirm your reservation. Thereafter, you will be directed to your training location. Before the start of your class, appointment or workout, you must wash your hands.
  • When circulating through the Center, we recommend you wear a mask.
  • Bring only the essentials with you during your training session and your group fitness class, in order to limit the use of changing rooms.
  • In the locker room, use the magnets available to identify the lockers used.

STEPS TO FOLLOW DURING YOUR WORKOUT

  • Do not arrive more than 10 minutes before the start of your reservation
  • To limit the risk of contamination, it is mandatory to wash the equipment before and after each use.
  • You must respect the distance of 2 meters at all times.
  • In order to make your training session enjoyable, we ask you to always respect the rules put in place by the center.
  • It is important to respect your training area and that of others while working out.
  • No bags will be accepted in Gym Perfo, Gym Fit and the Track/court areas.
  • All types of gloves are prohibited in the gyms and the Track/court.

THE MEASURES TO FOLLOW DURING YOUR GROUP FITNESS CLASS

  • Do not arrive more than 10 minutes before the start of your class.
  • All equipment will be disinfected after each class by staff members.
  • You must respect the distance of 2 meters at all times.
  • It is important to stay within the limits of your training area.
  • No bags will be accepted in the studios.
  • All types of gloves are prohibited in the studios.

CHANGING ROOMS

  • We ask you to present yourself at Centre Multisports already dressed in sports attire, in order to limit the use of changing rooms.
  • Access to changing rooms and showers is limited.
  • In the locker room, use the magnets available to identify the lockers used.
  • you are encouraged to use the security boxes near the front desk to store your personal belongings (keys, wallet, etc.)

REGISTRATION AND CANCELLATION

  • Book your training session in Gym Fit, Gym Perfo, on the athletics track, on tennis and badminton courts and for group fitness classes. To do this, visit our website or download our mobile app.
  • You can reserve your place in one of our facilities one day in advance, as of midnight.
  • You can reserve a place up to 10 minutes before the start of a session. After this period, we ask that you contact a sales representative.
  • If you are unable to attend your appointment/session we ask you to cancel your reservation at least 1 hour before, in order to allow another member the opportunity to attend. If on 2 occasions a member does not show up for his appointment/session, he will not be able to reserve a time slot for the next 7 days.

THE MEASURES IMPLEMENTED AT THE FRONT DEAK AND CUSTOMER SERVICE

  • In order to limit the number of people inside the Center, we ask that you make an appointment to meet with a member of the front desk.
  • We encourage payments by cards. Please arrive with a credit or debit card and make sure you have an active payment method on file. Memberships and other services
  • Payments will resume as of July 6th, if you have any questions related to your membership, please do not hesitate to contact Centre Multisports Center front desk. Our qualified staff will follow up with you.
  • Those who wish to cancel their membership, due to COVID-19, will be able to do so without charge, until December 31, 2020 inclusively.

KINESIOLOGY

  • New to Centre Multisports, interested parties can now receive virtual consultations with a kinesiologist. To do so, visit our website or download our mobile app.
  • In a face-to-face session at Centre Multisports, kinesiologists will use the personal protective equipment (PPE) guidelines.

TENNIS AND BADMINTON COURTS

  • Plan your next game by booking online or by phone. No land rental payment will be made at reception.
  • Players must maintain a distance of at least two meters at all times.
  • Free practice in singles and doubles is accepted. Maximum of 4 players per court.
  • During a game, please change sides clockwise.
  • Use only your own tennis equipment and mark your balls.
  • Scoreboards and chairs are not available.

CLIMBING WALL

Always with the aim of providing a safe return to everyone at the Center, the climbing wall remained closed until further notice.

 

 

For any other additional information, write directly to the following address: accueil@centremultisports.org.

 

* Following your training session, group class or your appointment, we ask you to leave quickly.

** As a preventive measure, some equipment will not be available at the moment.